Our Services

Engineering Operational Services (EOS) facilitates the operation of Penn Engineering by directly providing or arranging for services pertaining to the School’s facilities. Services can be requested by Penn Engineering faculty, staff, and students.

Our activities range from the mundane to the eclectic. We have been asked for everything from additional paper products in restrooms to moving a slab of tree trunk across campus and installing it in a lab. Service requests may include, but are not necessarily limited to, repair requests, housekeeping, requests for installation of new fixtures or utilities, estimate requests, moving and rigging services, equipment loans and special event set-ups. To request service, please contact us.

Repair Requests

When something in one of our buildings breaks, please submit a service request to have it repaired. Please provide as much information as possible regarding the location, a description of the problem and your contact information. When something belonging to your department, office, or lab breaks, you may need to provide a budget code along with your repair request. If one is required and you do not provide one, we will contact you.

Housekeeping Requests

All areas of the Engineering complex should be cleaned once per day, 5 days per week. The majority of routine housekeeping is performed at night between the hours of 11:00 p.m. and 7:00 a.m. If routine housekeeping has not been performed, please send a service request to EOS and we will make sure someone from the housekeeping staff is alerted and responds. If you are requesting additional work outside the realm of routine housekeeping, you will be required to submit a budget code to pay for those additional services.

Special Event Set-Up Services

We have a limited number of tables, chairs and easels for special event usage in the Engineering complex. We do not loan equipment for use in buildings outside of Penn Engineering or for events that are not sponsored by an Engineering department or organization. However, we can assist in identifying the appropriate party for such requests.

Please submit special event set-up requests as early as possible. We have a limited number of tables and chairs and they are assigned to special events on a first-come, first-serve basis. If you submit a request the day before or the day of your event, the equipment that best meets your needs may not be available. Additionally, when reserving space in Penn Engineering, please request an additional 30 minutes before and after your event to allow enough time for us to provide basic services. The more elaborate your event, the more set-up and break-down time may be required.

If your event will serve food, please request housekeeping services to clean up after your event. If you would like additional housekeeping services, please specify that in your request.

If you have questions or would like additional assistance planning your special event, please contact seas-space@seas.upenn.edu and CC eos@seas.upenn.edu.